IYZICO
Our store is hosted on Iyzico Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Iyzico’s data storage, databases and the general Iyzico application. They store your data on a secure server behind a firewall.
PAYMENT
If you choose a direct payment gateway to complete your purchase, then Iyzico stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Iyzico’s Terms of Service (iyzico legal terms linki gelecek) or Privacy Statement (iyzico legal privacy linki gelecek).
If you choose a direct payment gateway to complete your purchase, then Iyzico stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Iyzico’s Terms of Service (iyzico legal terms linki gelecek) or Privacy Statement (iyzico legal privacy linki gelecek).
RETURNS
You are welcome to return every purchase within 10 days, and the cost of the purchase will be fully refunded.
Please send us an email (berilatesshop@gmail.com) with name, order number and a short description of why the product will be returned, as this will help us to understand if there is anything we could be doing better with our product or service.
You will be receiving an email with detailed information on how to ship/return the product.
The product must be returned unused, re-saleable, in perfect condition in its original packaging.
The return shipping cost is covered by the customer , which will be refunded if the return is due to an accepted complaint. Therefore we kindly ask our customers to include the shipping receipt in the return package.
The item is customer’s responsibility until it reaches us. We can recommend using a delivery service that insures you for the value of the goods such as USPS Priority Mail, DHL or UPS or FedEx.
Once we receive and inspect the returned item, we will be contacting you and once the complaint is accepted, the amount of purchase will be transferred to the same account as used during purchase.
EXCHANGES
Exchanges are accepted within 10 days of item’s receipt, and following the same steps & principles outlined in the returns section. We will be sending an invoice to our customer if there is a difference in cost between the two items exchanged (or a refund, if needed). The customer will be responsible for shipping both ways.
TAXES
Residents of the Turkish Republic will automatically be charged a 18% sales tax.
